Privacy Policy
Last Updated: July 2025
At ATS ResumeHero, your privacy is our priority. This policy explains how we collect, use, and protect your personal information.
1Information We Collect
- Account information (name, email) if you sign up with email/password (passwords are securely hashed).
- Account information (name, email) from Google or other providers if you sign in with them.
- Uploaded resumes and cover letters are processed in-memory for AI analysis and are not permanently stored.
- Payment details are processed securely via Stripe (we do not store credit card information).
- Analytics and usage data (e.g., pages visited, device info) for improving our services.
2How We Use Your Information
We use your data to provide and improve our services, process payments, and communicate with you. Uploaded files are only used for AI processing and are immediately discarded.
4Third-Party Services
We share limited data with trusted service providers to deliver our services, including Stripe (for payment processing), OpenAI (for AI-powered resume analysis and content generation), and analytics providers such as Google Analytics and Vercel Analytics. Your resume and cover letter files are temporarily processed by AI models (via OpenAI) for content optimization but are never stored or retained by us or OpenAI beyond the processing session. OpenAI does not use submitted files for training. See OpenAI’s data usage policy for more.
5Email Communication
If you sign up, we may send you transactional or product-related emails (e.g., optimization results, feature updates). You can unsubscribe from non-essential emails at any time using the unsubscribe link provided.
6Data Retention
We retain your account information as long as your account is active. Uploaded files are never stored beyond the processing session. If you delete your account, your data is removed from our systems within 30 days, except where required by law (e.g., billing records).
7Data Security
We use industry-standard encryption and secure servers to protect your personal data.
8Your Rights
You can request access to, correction of, or deletion of your account data at any time. Since we do not store your uploaded files, they cannot be retrieved or deleted after processing.
If you are located in the EU, you also have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Lodge a complaint with a supervisory authority
9Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
10Legal & Governing Law
This policy is governed by the laws of the European Union (GDPR compliant) and applicable local regulations.
11Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the new policy.