Terms of Service
Last Updated: August 2025
By using ATS ResumeHero, you agree to these terms. Please read them carefully to understand your rights and responsibilities.
1Our Service
ATS ResumeHero provides AI-powered resume optimization services designed to enhance your resume's effectiveness. We analyze your content and provide improvement suggestions, but do not guarantee job placement or employment outcomes.
2User Accounts
You are responsible for maintaining account security and providing accurate information. You must not use our platform for illegal purposes, spam, or harassment.
3Payments & Refunds
All payments are processed securely through Stripe. Refunds are reviewed case-by-case within 30 days of purchase. Contact support for refund requests.
4Content Ownership
You retain full ownership of all uploaded content. We only process your data to provide optimization services and implement industry-standard security measures.
5Limitations of Liability
We are not responsible for job outcomes or hiring decisions. Our total liability is limited to the amount paid for services in the preceding 12 months.
6Termination & Changes
We may suspend accounts for violations or update these terms as needed. Significant changes will be communicated via email or platform notifications.
7Prohibited Uses
You agree not to misuse our platform by uploading harmful or illegal content, attempting to reverse-engineer our AI models, or using the service for any unauthorized or unethical purposes.
8Eligibility
ATS ResumeHero is intended for individuals seeking to improve their job application materials. If you are under the age of majority in your country, you must use the service with the supervision or consent of a parent or guardian.
9Subscription & Billing
Subscription plans auto-renew at the end of each billing cycle unless canceled. Prices and features may change with prior notice via email or website updates. By continuing to use the service after such changes, you agree to the updated terms.
10Cancellation Policy
You can cancel your subscription at any time from your profile. Cancellations must be made before the next billing cycle to avoid charges. We do not provide refunds for partially used periods unless required by law.
11Responsible AI Use
ATS ResumeHero uses AI to suggest resume improvements and keyword optimizations based on job descriptions. While AI can provide helpful recommendations, all final decisions and edits remain your responsibility. We strive to ensure fairness, transparency, and privacy when processing your data and AI-generated content.
12AI Content Disclaimer
Our platform uses AI technologies (e.g., GPT-4) to analyze and rewrite resumes, optimize content for ATS, and provide job-matching suggestions. While AI-generated content is designed to assist you, it may not always be accurate, contextually appropriate, or error-free. Users are fully responsible for reviewing, editing, and validating all AI-generated content before use. We do not guarantee employment outcomes or specific ATS scores.
13AI-Powered Features
ATS ResumeHero leverages artificial intelligence to suggest keyword improvements, rewrite content, and enhance resume formatting. While these features are designed to improve your job application, AI cannot guarantee specific hiring outcomes, and all suggestions should be reviewed for accuracy and alignment with your career goals.
14No Warranty
Our services are provided on an “AS IS” basis without any warranties of reliability, accuracy, or fitness for a particular purpose. We do not guarantee job placement or hiring outcomes.
15Governing Law
These terms are governed by the laws of Sweden and the European Union (including GDPR compliance).
16Privacy Policy
Please review our Privacy Policy to understand how we handle your personal information.
Important Notice
ATS ResumeHero is a resume optimization tool. Employment success depends on many factors beyond resume quality, including market conditions, qualifications, and interview performance.